¡Cyber Weekend!

15% OFF en la compra de uno o dos productos
25% OFF si compras tres productos
35% OFF si compras cuatro o más productos

12

DAYS

12

HOURS

12

MINUTES

12

SECONDS

Loyalty Program

WHAT IS THIS?

It's our way of showing our appreciation. You will earn points for activities on our page, such as recommendations or purchases. You can use them to get discounts on your purchases, so the more you accumulate, the more you can save.

WHO CAN JOIN?

Anyone who makes a purchase is automatically enrolled.

HOW CAN I EARN POINTS?

You can earn points for all kinds of activities, including referring a friend and making purchases. To discover all the ways you can earn points click here to see more.

HOW CAN I SEE MY ACCUMULATED POINTS?

You can see the number of points you have accumulated here

HOW I CAN REDEEM MY POINTS?

Click here to see where you can redeem your points .

IS THERE A LIMIT TO THE NUMBER OF POINTS I CAN EARN?

No. Go ahead and win as many as you can! See what you can do to earn more.

WHAT DO THE 'APPROVED', 'PENDING' AND 'CANCELED' STATUS MEAN?

  • Approved: These points can be exchanged for prizes immediately.
  • Earrings: These points need to be verified before you can redeem them. Typically this applies to purchases and recommendations.
  • Cancelled: These points will not be added to your points balance. For example, this will happen if you cancel a purchase (points will change from pending to cancelled).

WHAT HAPPENS IF A FRIEND I HAVE RECOMMENDED CANCELS OR RETURNS HIS ORDER?

Your pending points will be canceled and removed from your account.

WHY HAS MY NUMBER OF POINTS DROPPED?

You, or someone you've referred, has canceled or returned a purchase.

I HAVE COMPLETED SOME ACTIVITIES BUT I HAVE NOT EARNED POINTS!

Sometimes it may take a few minutes to process your activity and give you your points.

CAN I USE MY POINTS DURING THE PURCHASE PROCESS?

Not directly. Please redeem your points for a voucher or coupon that can be applied during the purchase process. Click here to redeem

HOW CAN I LEAVE THE POINTS PROGRAM?

If you do not want to continue earning points, please contact us and ask to unsubscribe. You will no longer be registered and you will lose all the points you have accumulated.

WHAT HAPPENS IF I UNSUBSCRIBE AND DECIDE TO JOIN AGAIN?

Simply contact us and we will re-enroll you in the program. However, the total points will start at zero.

WHERE CAN I REPORT A PROBLEM OR GIVE MY OPINION?

Please use our usual contact information.